Privacy Policy

Last updated: September 4, 2026

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Sunshine Clean & Care LLC ("Sunshine Clean & Care," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our website, request a quote, schedule cleaning services, or communicate with us.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Telephone number
  • Email address
  • Service address
  • Billing information
  • Property information
  • Cleaning preferences and service instructions
  • Gate, entry, or access instructions
  • Photographs or videos provided for estimates
  • Communications between you and Sunshine Clean & Care LLC
  • Information necessary to prepare quotes, schedule appointments, provide services, and process payments

We only request information reasonably necessary to operate our business and provide the services requested.

2. How We Use Your Information

Information collected may be used to:

  • Provide estimates and quotes
  • Schedule and perform cleaning services
  • Communicate regarding appointments
  • Send appointment confirmations and reminders
  • Process payments and invoices
  • Respond to questions or service concerns
  • Maintain service records
  • Document property conditions
  • Improve our services and customer experience
  • Prevent fraud or misuse of our services
  • Meet legal, insurance, accounting, or business requirements

We may also use contact information to communicate with existing or prospective customers regarding services or promotions when permitted by applicable law.

3. We Do Not Sell Personal Information

Sunshine Clean & Care LLC does not sell or rent customer personal information to third parties.

We do not provide customer information to unrelated businesses for their independent marketing purposes.

4. Service Providers

We may use trusted third-party companies to help operate our business, including scheduling, customer-management, invoicing, payment-processing, website-hosting, email, text messaging, accounting, and other business services.

These providers may receive information necessary to perform services on our behalf.

Their handling of information may also be governed by their own privacy policies and security practices.

5. Payment Information

Payments may be processed through third-party payment processors or business-management platforms.

Sunshine Clean & Care LLC does not intentionally store complete credit or debit card numbers independently when payment information is securely maintained by an authorized payment-processing provider.

Payment information is used only for authorized transactions and related business purposes.

6. Property Access Information

Clients may provide door codes, gate codes, lockbox information, alarm instructions, keys, or other information necessary to access a property.

We treat property-access information as confidential and use it only as reasonably necessary to perform scheduled services.

Clients should notify us when access codes or instructions change.

7. Photos & Videos

Clients may provide photographs or videos when requesting an estimate.

Our cleaning professionals may also take before-and-after photographs or videos for:

  • Quality control
  • Documentation of property condition
  • Verification of completed work
  • Documentation of damage or unusual conditions
  • Internal training or service improvement

We will make reasonable efforts to avoid capturing sensitive personal information.

Photos that clearly identify a client, family member, address, private document, or other sensitive information will not be intentionally used for public marketing without appropriate permission.

8. Text Messages & Email Communications

If you provide your telephone number or email address, we may use it to communicate with you regarding quotes, appointments, invoices, service updates, reminders, and customer-service matters.

Where required, promotional or marketing communications will be sent only with appropriate consent.

You may ask us to stop sending promotional communications at any time. Transactional communications necessary to manage an active service may still be sent.

9. Website Information & Cookies

Our website may automatically collect limited technical information such as browser type, device information, pages visited, referring website, and general usage information.

Our website or third-party website providers may use cookies or similar technologies to operate the website, understand website traffic, improve functionality, or measure advertising effectiveness.

The only analytics tool in use on this website is Google Analytics, which reports aggregate traffic and page usage. It is used to understand and improve the website, not to identify individual visitors.

Your browser may allow you to limit or disable cookies.

10. Information Sharing

We may share information when reasonably necessary with:

  • Employees or independent contractors assigned to provide your service
  • Payment processors
  • Scheduling or customer-management providers
  • Accounting or bookkeeping providers
  • Website, communication, or technology providers
  • Insurance providers
  • Attorneys, accountants, or other professional advisors

We may also disclose information when required by law, court order, legal process, insurance claim, or when reasonably necessary to protect our business, clients, cleaning professionals, property, or legal rights.

We do not authorize our cleaning professionals to use customer information for their own unrelated purposes.

11. Information Security

We take reasonable administrative and practical precautions to protect customer information from unauthorized access, disclosure, loss, or misuse.

However, no website, electronic communication, database, or online storage system can be guaranteed to be completely secure.

12. Information Retention

We may retain customer and service information for as long as reasonably necessary to provide services, maintain business and accounting records, resolve disputes, comply with legal obligations, or protect legitimate business interests.

Information that is no longer reasonably necessary may be deleted or securely disposed of when appropriate.

13. Children's Privacy

Our website and cleaning services are intended for adults seeking residential or commercial cleaning services.

We do not knowingly collect personal information directly from children through our website.

14. Your Privacy Requests

You may contact Sunshine Clean & Care LLC if you would like to:

  • Ask what personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information when legally and operationally appropriate
  • Update your contact information
  • Opt out of promotional communications

Some information may need to be retained for legitimate business, accounting, contractual, insurance, fraud-prevention, or legal purposes.

15. Third-Party Websites & Services

Our website may contain links to third-party websites or services.

Sunshine Clean & Care LLC is not responsible for the privacy practices or content of websites or services operated by third parties. We encourage users to review the privacy policies of those providers.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

The updated policy will display a revised "Last Updated" date.

17. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

Sunshine Clean & Care LLC

Tampa Bay Area, Florida

Phone: 727-207-2119

Website: sunshinecleancarefl.com

Effective Date: September 4, 2026